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Lindsey Hawkes | 21 Aug 2024
A Computerized Maintenance Management System (CMMS) is software that optimizes the way businesses manage and maintain their assets.
If you’ve already started researching and evaluating CMMS software options, you’ve likely come across Click Maint and eMaint, the two major players in the market.
Comparing these two leading CMMS platforms side-by-side highlights their respective strengths and ideal use cases. This review showcases key features, functionalities, support offerings, and pricing models of each system with the goal of helping you select the best CMMS for your organization's needs.
Functionally, eMaint excels in maintenance management for large enterprises, while Click Maint shines for its intuitive interface and ease of use.
Let's first dive into an overview of their core features and capabilities.
CMMS Feature Overview
eMaint
As a leading enterprise CMMS, eMaint is one of the longest-standing CMMS products in the market. eMaint offers a comprehensive solution for streamlining maintenance operations across diverse industries but primarily focuses on mid-large manufacturers, food and beverage processing, pharmaceutical companies, oil and gas producers, and fleet and transportation enterprises.
Centralized Asset Management
At its core, eMaint CMMS provides a centralized platform for managing all your organization's assets, from machinery and equipment to vehicles and facilities. This centralized approach enables efficient tracking, scheduling, and documentation of maintenance activities, reducing downtime and extending asset lifespan.
Preventive Maintenance Scheduling
Like many CMMS platforms, eMaint is effective software for automating and tracking preventive maintenance. Its preventive maintenance capabilities are flexible, allowing users to set work orders according to meter readings or time intervals.
Condition Monitoring and Predictive Maintenance (PdM)
eMaint goes beyond many CMMS platforms by offering advanced features that allow users to set up maintenance strategies based on condition monitoring. Rather than using time-based or meter-based PM schedules, eMaint users can trigger maintenance activities based on IoT readings or condition-based maintenance. This is a great feature for critical assets. By using condition monitoring and condition-based maintenance, companies can reduce planned downtime and cut costs over the long run.
Mobile Accessibility
In today's fast-paced business environment, mobility is crucial. eMaint offers a full-featured mobile app for iOS and Android devices, allowing technicians and maintenance personnel to access work orders, update asset information, and track inventory levels from anywhere, anytime. What’s more, eMaint’s mobile app works offline, so it is usable in areas where internet connectivity is low or non-existent.
Data-Driven Decision Making
eMaint provides comprehensive reporting and analytics tools, enabling data-driven decision-making for maintenance operations. Detailed reports and dashboards offer insights into asset performance, maintenance costs, and productivity metrics, empowering organizations to optimize their maintenance strategies and resource allocation.
A robust platform, eMaint is specifically geared towards larger and more complex maintenance operations involving heavy industrial equipment and industrial settings like oil refineries, large manufacturing plants, and construction operations. It can also be used for schools and healthcare facilities, but eMaint’s functionalities can be optimally utilized only in a complex maintenance operations setting.
Click Maint
Click Maint is a cloud-based CMMS designed to streamline maintenance operations for small and mid-sized businesses. This easy-to-use and affordable CMMS has all the essentials: maintenance requests, work orders, preventive maintenance, asset and inventory management, reports and KPIs, and vendor management. Click Maint is easy to use, fast to set up, and should be considered by any small to mid-sized organization that’s in need of a solution that will help track maintenance activities, has a limited budget, and wants a solution that is easy to adopt and implement.
Intuitive Interface
One of Click Maint's standout qualities is its user-friendly interface for both the desktop and mobile screens. The clean and modern design ensures a seamless experience, making it easy to navigate through various modules and functions. This accessibility enhances user adoption and productivity across your organization. Click Maint’s logo has three cursor icons that represent “3 clicks”. The software is designed so that users can accomplish almost any activity in the software in 3 clicks or less.
Asset Management
At its core, Click Maint excels in asset management. You can create detailed asset profiles, track maintenance histories, and schedule preventive maintenance tasks. Click Maint makes it easy to log asset information and maintenance history. Users can also use the downtime tracking feature to get real-time reports on asset downtime and costs. QR codes can be assigned to assets so that users can access asset details and work order history instantly using the mobile app. This proactive approach helps extend the life cycle of assets and minimize costly breakdowns.
Streamlined Work Order Management
Click Maint simplifies work order management by providing a centralized platform for creating, assigning, and tracking work orders. Work order forms and dashboards are clean and easy to use. In addition, the mobile CMMS app makes work order management easier and improves efficiency, ensuring tasks are completed promptly and accurately.
Inventory Control
Effective inventory management is crucial for maintaining optimal stock levels and reducing operational costs. Click Maint's inventory module allows you to track consumables and spare parts and manage vendor relationships, streamlining the procurement process.
With its comprehensive feature set and intuitive design, Click Maint emerges as an easy-to-use, effective solution for businesses seeking to optimize work order management, enhance asset performance, and drive cost savings.
Key Features and Functionality Comparison
When comparing Click Maint and eMaint CMMS, understanding the feature differences can help determine which solution is a better fit for your organization.
Here's a detailed comparison based on their features:
|
Individual Features |
Click Maint |
eMaint |
|---|---|---|
|
General Software |
Click Maint is a simpler solution that’s easier to set up. |
eMaint has more robust asset tracking capabilities and is better suited for more complex maintenance operations. |
|
Asset & Equipment Management |
Click Maint offers comprehensive asset tracking and lifecycle management. You can easily categorize assets, set up hierarchies, track downtime and link associated documentation. |
eMaint shines with its robust asset and inventory management capabilities. Detailed hierarchies, barcoding, parts tracking - it's all there to optimize maintenance operations. |
|
Work Order Management |
With Click Maint, creating and assigning work orders is a piece of cake. The drag-and- drop scheduler makes planning a cinch. |
eMaint takes work order management to new heights. You can generate orders based on PM schedules, condition monitoring data, or failure codes. In addition, eMaint’s custom fields and workflows allow you to add a unique level of customization and configuration that can be specifically tailored for more complex maintenance operations. |
|
Reporting & Analytics |
Click Maint provides real-time visibility into maintenance operations through its robust reporting and analytics capabilities. Users can generate customizable reports and dashboards to gain insights into KPIs, asset health, work order status, and more. |
eMaint specializes in enterprise-level reporting and analytics, offering a wide range of reporting capabilities, including flexible tools and premade templates for reports, dashboards, and audit tracking. |
|
Ease of Use and Interface Design |
Click Maint keeps things streamlined with a modern, clean and user-friendly design. All the main functions are clearly labeled across the top menu bar. Larger icons make core features like work orders and preventive maintenance easy to spot. |
eMaint, on the other hand, requires more of a learning curve. It is a more robust CMMS software, and with the extra features and functionality, the UI requires more training to learn how to navigate and use all the extra features. |
|
Visual Asset Management |
Click Maint takes a different approach with a fairly clean interface - hovering over icons to quickly access details without cluttering the interface. |
With eMaint's interactive facility maps and floor plans, you can easily visualize and pinpoint asset locations across your facility. But the downside here is that the learning curve may be slightly higher with the text-heavy interface and all the menu options crammed in. |
|
Mobile Accessibility |
Click Maint's mobile app keeps the same slick design as the desktop version. Create work orders, view PM schedules, and update asset info - all from your smartphone or tablet. With the QR code scanning feature, Click Maint makes it easy to access asset, location, and parts details and submit and update requests and work orders. |
eMaint also offers a mobile app, though the desktop interface doesn't adapt as seamlessly to smaller screens. Some find the shrunken menus and text a bit clunkier to navigate. |
|
Implementation |
Click Maint can be implemented in days, depending on the size of the organization. Some users literally sign up for a free trial and start populating data immediately and decide later to purchase and use the same account. Most Click Maint implementations are completed within 30 days. Click Maint also offers on-site services for companies that need assistance gathering asset data. |
Because eMaint has more features and functionality, implementations are more involved and require more time. Due to the extra effort and time required, eMaint implementations also come at a higher cost. |
|
Customer Support |
Currently Click Maint is only available in English with English speaking customer support. Click Maint support is high touch and responsive. Customer support can be reached by phone, email, or live chat, and they offer a wider range of digital training resources like webinars, videos and articles. |
eMaint is available in a variety of languages world wide. eMaint offers extended support hours due to its global presence. They also have a wealth of digital training resources like webinars, videos and articles. Customer support comes at different levels depending on the subscription plan and if the customer is paying for priority support. |
|
Pricing |
Click Maint's CMMS pricing is based on the number of users and is simple. Click Maint’s Professional Plan costs $35/user per month (or $420/year). |
eMaint CMMS pricing has more tiers, with plans ranging from $69 to $85 to $135 per user per month. Each tier requires a minimum number of users. Depending on the tier or plan, businesses will require a minimum of 3-5 users. |
|
Value Beyond Pricing |
Click Maint shines with small to mid-sized companies in manufacturing, education, healthcare, property management, and nonprofits. |
eMaint has strong offerings for large manufacturers, and oil and gas, and transportation enterprises. |
Return on Investment
Ultimately, the goal is to find a CMMS that maximizes your return on investment (ROI). A powerful yet user-friendly system can lead to significant cost savings through improved asset lifespan, decreased downtime, and optimized maintenance planning and scheduling.
So, don't just look at the upfront costs - consider the long-term benefits and potential ROI each solution can deliver for your specific needs.
The right CMMS is an investment that pays dividends through increased efficiency and productivity.
With its comprehensive feature set and intuitive design, Click Maint CMMS emerges as an effective solution for small and medium businesses seeking to optimize their maintenance operations, enhance asset performance, and drive cost savings.
eMaint is a better fit for larger enterprises in manufacturing, pharmaceuticals, oil and gas, and transportation.
Ideal Case - Scenarios for Each CMMS
eMaint CMMS
eMaint's CMMS is ideal for mid-sized to large organizations across diverse industries like manufacturing, facilities management, fleet operations, energy, and more. With enterprise-grade capabilities and scalability, it offers a robust, customizable solution to streamline maintenance operations.
Click Maint CMMS
Click Maint CMMS caters well to small and mid-sized businesses, lean operations, and startups seeking an affordable yet comprehensive CMMS. Its user-friendly interface and quick implementation make it suitable for companies taking their first steps into preventive maintenance practices.
However, eMaint provides more advanced features like Internet of Things (IoT) integration, as well as multi-site support, catering to the complex needs of larger enterprises.
Ultimately, organizations must evaluate their size, industry, budget, technical requirements, and growth plans to determine the ideal CMMS fit.
eMaint excels for established companies demanding sophisticated maintenance management, while Click Maint CMMS offers an accessible entry point for smaller operations getting started with CMMS software.
Which CMMS is Better for Your Business?
Consider Your Business Needs
When evaluating which CMMS is the best fit, start by assessing your organization's specific needs. eMaint and Click Maint both offer robust maintenance tracking and planning capabilities, but they may be better suited to different industries or company sizes.
eMaint excels for larger enterprises requiring advanced asset and inventory management features. Its integration options and multi-site support make it well-suited for complex operations spanning multiple facilities or locations.
In contrast, Click Maint provides a user-friendly and cost-effective option ideal for small to mid-sized businesses. Its intuitive interface and streamlined work order management make it easy to implement and adopt for less technical teams.
Evaluate Pricing Models
Pricing structures also vary between the two CMMS solutions.
eMaint utilizes perpetual licenses, while Click Maint offers scalable subscription-based plans. Carefully assess which model aligns best with your budget and growth plans to maximize long-term value.
Functionalities for different types of businesses
Click Maint
Ease Coupled with Versatility for All Industries
Click Maint's CMMS offers easy-to-use and versatile functionalities suitable for businesses across diverse sectors. From manufacturing and healthcare to hospitality and education, its comprehensive suite caters to the unique maintenance needs of each industry.
Scalable and Flexible
As businesses evolve, so do their maintenance needs. Click Maint's scalable architecture allows organizations to seamlessly adapt to changing requirements, whether expanding operations or introducing new assets.
eMaint
Robust Asset Management
eMaint's CMMS provides comprehensive asset tracking and maintenance capabilities ideal for asset-intensive operations. Its detailed asset hierarchy and unlimited custom fields allow precise equipment categorization. Maintenance managers can easily monitor asset health, schedule preventive work, and access complete history logs.
Versatile for Diverse Industries
From manufacturing and facilities management to fleet operations and utilities, eMaint offers tailored functionalities. Work order management, inventory control, mobile access, and integrations with ERP/EAM systems cater to varying business needs. Customizable dashboards provide real-time insights for data-driven maintenance decisions across sectors.
Conclusion
In summary, while both eMaint and Click Maint provide robust CMMS platforms, the right choice depends on your specific needs.
eMaint excels in asset management and integration with ERP systems like SAP. It is ideal for large and complex enterprises that can leverage intricate and detailed workflows, condition monitoring functionalities, and powerful integrations.
Click Maint, on the other hand, is simpler to use, has an affordable and straightforward pricing model, is easy to set up, and has a fast time to value. Thus, Click Maint is best suited for small to mid-sized businesses, where price and ease of use are important.
Carefully evaluate your priorities - Do you need advanced asset management or ease of use? Are you willing to pay more for added capabilities? Would your business need extensive functionalities, or are core components good for you? Do you have the wiggle room of additional time and personnel needed to train and master the CMMS, or are you looking for a solution that is quick to master and implement?
Understanding these factors will help you select the CMMS that aligns with your business goals and empowers you to optimize maintenance operations. With an informed decision, you can leverage technology to reduce costs, improve uptime, and drive results - your way.
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