print
Print
bookmark
Bookmark
x
ebook

Contact us

Our approach to managing work orders and assets are radically different from other CMMS products in the market.

x
ebook
x

$ 42 USD

PER USER PER MONTH

$ 35 USD

PER USER PER MONTH

SCHEDULE A DEMO

x

See Our Easy-to-Use Maintenance Management Software in Action

Start your 30-day free trial today!

see-our-easy-to-use-cmms-software-in-action

No credit card required | Start your 30 day FREE trial

Click Maint

Glossary

Get Your Maintenance Management Terminology Down!

Service Level Agreement (SLA)

A Service Level Agreement (SLA) is a contract between a service provider and a customer that defines the level of service expected from the provider. It outlines the services provided, the expected performance levels, and the remedies or penalties if the service provider fails to meet the agreed-upon standards. SLAs are commonly used in maintenance operations and management to ensure that the customer receives the agreed-upon services in a timely and cost-effective manner. SLAs typically include details such as response times, resolution times, availability, uptime, and service credits. They also often include provisions for monitoring and reporting, as well as dispute resolution. SLAs are an important part of any maintenance operations and management strategy, as they help to ensure that the customer receives the services they need in a timely and cost-effective manner.

See our Easy-to-Use CMMS Software in Action

see-our-easy-to-use-cmms-software-in-action

No credit card required | Start your 30 day FREE trial

Get your Click Maint CMMS estimate instantly!

Our Blogs

Facility management is one of the primary responsibilities of any organization, as it ...

25 Oct 2024

Picture a surgeon relying on an MRI machine to diagnose a critical condition, only for ...

23 Oct 2024

As with much of the production of many products, Additive Manufacturing (AM) is being ...

22 Oct 2024

Additive manufacturing (AM) or 3D printing is having a huge impact on manufacturing ...

16 Oct 2024

As a manufacturing manager, you’ve likely heard the term Additive Manufacturing (AM) and ...

15 Oct 2024

In today's fast-paced business environment, businesses find it more challenging to gain a ...

14 Oct 2024

Definition and Brief History Additive Manufacturing (AM), commonly referred to as 3D ...

27 Sep 2024

Introduction Improving manufacturing processes has become critical to reducing costs, ...

25 Sep 2024

Sustainability has become a key focus in modern manufacturing, with industries seeking ...

24 Sep 2024

In today's interconnected global economy, your supply chain is only as strong as its ...

20 Sep 2024